Managing Digital Transformation: Collaborative Innovation in a Globally Diverse Enterprise
This lecture will explain to students the technology, organizational issues and people issues related to IBM’s transition to a worldwide virtual collaboration and innovation model. We will review IBM's strategy- & values-driven approach to transformation, strategies for enabling change, sources of enterprise innovation, IBM as a social business, its social software adoption journey, its open innovation strategy, and the social business software toolkit to enable change and empower employees to collaboratively innovate around the world.
Ms. Nanci Knight is the IBM Academic Initiative Relationship Manager for colleges and universities in the West Region of the U.S. In this role, she is responsible for partnering with faculty to develop the skills needed to build a more competitive IT workforce and a smarter planet.
Prior to joining the University Relations team, Ms. Knight was responsible for driving IBM Global Services consulting engagements within California’s Silicon Valley high-tech, semi-conductor, electronics, search, social media and gaming industry client base. She also spent two years developing business opportunities in North America for IBM’s venture capital start-up partners headquartered in Israel.
Before joining IBM, Ms. Knight enjoyed a successful career in global technology management, online banking product development, investment banking and strategic alliances in the financial services industry.
Ms. Knight is a graduate of UC Berkeley.